We disclose the above categories of sensitive personal information for MasterBrand business purposes to MasterBrand affiliates and to third party service providers who require the information to accomplish the business purpose for which it is collected. In the event of a sale of any part of the MasterBrand business, we may disclose the above categories of personal information to the purchasers of that business. We may also disclose the above categories of Personal Information to law enforcement agencies, courts, and to governmental or other regulatory authorities.
We do not knowingly sell or share (as those terms are defined under California law) the personal information of consumers under 16 years of age.
Retention of Personal Information
We consider the following criteria when determining how long a particular record will be retained, including any personal information contained in that record:
- How long the record is needed to provide you with the products and services you request
- How long the record is needed to support and enhance our operational processes
- How long the record is needed to protect our rights and legal interests
- How long the record must be retained to comply with applicable laws and regulations
The same personal information about you may be included in more than one record and used for more than one purpose, each of which may be subject to different retention periods based on the factors listed above.
Your Rights and Choices Regarding Personal Information
Depending on your state of residency, and the type of data collected, you may have rights with respect to your personal information. We may choose to extend these rights to you even if we are not required to under applicable law.
- Right to access/know – You may be entitled to request that we disclose to you the personal information we have collected about you, including the categories of personal information, the categories of sources from which we collected the information, the business or commercial purposes of collecting the information, the categories of third parties with whom we have shared the information, and the categories of personal information that we have shared with third parties for a business purpose. Before providing any of this information, we must be able to verify your identity.
- Right to data portability – Subject to certain conditions, you may be entitled to request that we disclose to you the personal information we have collected about you in a portable, and to the extent feasible, usable format that allows you to transmit the data to another entity without hindrance. Before providing any of this information, we must be able to verify your identity.
- Right to correct –Subject to certain conditions, you may have the request that we correct any mistakes in your personal information or update your preferences; however, we may not be able to accommodate your request if we believe it would violate any law or legal requirement or cause the information to be incorrect. We may delete the contested personal information as an alternative to correcting the information if the deletion of the personal information does not negatively impact you, or you consent to the deletion.
- Right to deletion – Subject to certain conditions, you may be entitled to request that we delete personal information about you. Before deleting information, we must be able to verify your identity. We will not delete personal information about you when the information is required to fulfill a legal obligation, is necessary to exercise or defend legal claims, or where we are required or permitted to retain the information by law. For example, we cannot delete information about you if your personal information is on the contract between us for our services or products.
- Right to non-discrimination – You may have the right to not be discriminated against for exercising any of the above-listed rights. We may, however, provide a different level of service or charge a different rate reasonably relating to the value of your personal information.
- Right to opt-out of the sale or sharing of personal information – You may have the right to opt out of the “sale” or “sharing” of your personal information for cross-context behavioral advertising or targeted advertising, as those terms are understood under applicable law. For requests to opt out of the sharing or processing personal information for purposes of cross-context behavioral advertising or targeted advertising, you may click on the “Your Privacy Choices” button below. You can control your cookie opt-out preferences within your internet browser’s settings.
- Right to limit use and disclosure of sensitive personal information – We only process sensitive personal information for purposes that are permitted under applicable law, and therefore do not offer this option.
We do not discriminate against you if you choose to exercise any of these rights. If we deny your request, you may also have the right to appeal that decision. Instructions on how to appeal any denial will be included in the notice of denial.
Depending on your residency, these rights may not apply to pseudonymous data if the information necessary to identify the consumer is kept separately and is subject to controls that prevent access to the information. Pseudonymous data is personal data that can no longer be attributed to a specific individual without the use of additional information, if the additional information is kept separately and is subject measures to ensure that personal data is not attributed to the specific individual.
Data solely retained for data backup or archive purposes is principally excluded from these rights until it is restored to an active system or next accessed or used for a sale, disclosure, or commercial purpose.
Please note that under applicable privacy law, we are only obligated to respond to personal information requests from the same consumer up to two times in a 12-month period. In addition, under applicable privacy law, and for the protection of your personal information, we may be limited in what personal information we can disclose.
Additional Information for residents of Colorado and California: We will maintain all of your Consumer Data Rights requests for at least 2 years. This information will not be used for any other purpose except to review compliance processes; it will not be shared except as necessary to comply with a legal obligation. For residents of Colorado, sensitive data which we no longer have consent to process will be deleted or rendered permanently anonymized or inaccessible within a reasonable period of time after withdrawal of consent.
You may also be entitled to request in writing a list of the types of personal information that we have disclosed to a third party for their direct marketing purposes during the preceding year and to whom that information was disclosed.
Submitting Privacy Requests
You can exercise your privacy rights by submitting requests to us to exercise those rights and by taking other steps that will limit how information about you is collected, used, and shared.
If your state grants the consumer rights referenced above, to the extent applicable, you may exercise your privacy rights by submitting a personal information request by calling us toll free at 1-866-235-2895, by completing our Personal Information Request Form or by emailing us at privacy@masterbrandcabinets.com.
We must verify your identity before fulfilling your personal information request. To verify your identity, we may collect information from you, including, to the extent applicable, your name, date of birth, contact information, your account information, or other personal identifying information. We will match this information against information we have previously collected about you or against information available from consumer reports to verify your identity and to respond to your request. Information collected for purposes of verifying your request will only be used for verification and to respond to your personal information request. If you maintain an account with us, we may require you to log in to that account as part of submitting your request.
If we are unable to verify your identity as part of your request, we will not be able to satisfy your request. We are not obligated to collect additional information in order to enable you to verify your identity. For deletion requests, you will be required to submit a verifiable request for deletion and then confirm separately that you want personal information about you deleted.
If you would like to appoint an authorized agent to make a request on your behalf, we require you to verify your identity with us directly before we provide any requested information to your approved agent. Alternatively, your authorized agent may provide evidence of having power of attorney or acting as a conservator for you. Note that we may require you to verify your identity with us directly before we provide any requested information to your authorized agent unless your authorized agent has power of attorney or acts as a conservator, in which case we will not contact you directly. We may also request that any authorized agents verify their identity and may reach out to you directly to confirm that you have provided the agent with your permission to submit the request on your behalf. There may be circumstances where we will not be able to honor your request. For example, if you request deletion, we may need to retain certain personal information to comply with our legal obligations or other permitted purposes. We will notify you if we are unable to honor your request. Based on your residency, you may have the right to appeal our decision with regard to your request by using the “Contact Us” details provided at the end of this Statement.
Notice of Financial Incentive
We may offer you incentive programs, promotions (e.g., sweepstakes or contests), rewards, exclusive offers, coupons, discounts, or price or service differences for or related to the collection and processing of your personal information (“Incentive(s)”), as permitted by applicable law, that may result in reasonably different prices, rates, or service levels. The categories of personal information that we may collect in relation to an Incentive typically include the categories of personal information described in our Privacy Statement such as personal identifiers, information about you, commercial information, and inferences. To opt-in to an Incentive, follow the instructions when signing up or as otherwise set forth in terms specific to that Incentive. Please note that participating in an Incentive is entirely voluntary and optional. If the program is such that it involves ongoing participation by you, you can opt-out of each program at any time by following the instructions in the applicable program description and/or terms.
As required by the CCPA, though we do not generally assign the value to personal information, we provide information on how we consider the value of your PI collected through our Incentives. The value of each Incentive is generally the total Incentive program expenses, minus the value of the benefits provided to you, which will depend on individual participation and the specifics as to a particular program.
Please note that if you make a request to delete your personal information, we will no longer be able to provide you with any Incentive benefits because we will have no way to tie you to the benefits to which you are entitled or to contact you regarding the benefits.
Notice for Nevada Residents
Nevada law allows consumers to “opt-out” of the sale of certain personal information as defined in the law (“Covered Information”). MasterBrand does not engage in sales of Covered Information as defined by applicable Nevada law and does not currently have plans to change that practice. To the extent our plans change, we will update this Statement and disclosures to allow for a designated mechanism for Nevada residents to submit a verified request.
Information about our cookie use
A cookie is a small piece of data (text file) that a website – when visited by a user – asks your browser to store on your device in order to remember information about you, such as your language preference or login information. Those cookies are set by us and called first-party cookies. We also use third-party cookies – which are cookies from a domain different than the domain of the website you are visiting. Third party cookies enable third party features or functionality to be provided on or through the website or service you are using (such as advertising, interactive content and analytics). The third parties that set these third-party cookies may be able to recognize you both when you visits our website and also when you visit other websites or services.
Most of the cookies we use are “session cookies” which are automatically deleted as soon as you leave the site. Other cookies, so-called “persistent cookies,” remain on your computer until you delete them. Using these cookies allow us to enhance your experience in interacting with our website, such as by helping recognize your browser the next time you visit and loading previously viewed pages faster. We use cookies to offer you the best possible experience on our website.
- We also use cookies to collect browsing information in order to improve your overall experience. We use this information to track website usage and compile statistics. This helps us improve the website, so you will find it more useful and informative, and enable customized promotions you may be interested in. We may use the combination of data we collect, such as browsing information and email address, to join known devices together and provide you personalized experiences on the device you are currently using. Impression data from cookies, which indicates who has seen advertisements about our products and services on our website or third-party websites, may be used to improve our marketing practices.
- We may use browsing information we collect (including IP address, email address and data received from Google Analytics) to match with information received from third parties (including behavioral information and device identifiers) and customer information to learn more about an individual or a group. These actions help us analyze interactions with our website, improve marketing efforts, inform our strategic approach and improve your experience. We also may use this information to directly market our products and services, to the extent permitted by law. We may use third parties to perform these and other activities.
We also enable cookies to be placed or accessed on your device by third party advertising networks. These kinds of persistent cookies remember the websites you visit, and that information is shared with other parties, such as advertisers. We may use third-party advertising networks to help us deliver tailored online ads to you. To learn more about opting-out of this type of interest-based advertising, please visit the Network Advertising Alliance (NAI) Consumer opt-out website. You can opt out of Google Analytics and customer the Google Display Network ads by visiting the Google Ads Settings page and installing the Google Analytics Opt-out Browser Add-on from each browser on each device.
Information about Analytics and Advertising
We engage others to provide analytics services and serve advertisements on our behalf across the web. These entities may use cookies, web beacons, device identifiers, and other technologies to collect information about your use of our websites, including your IP address, web browser, pages viewed, time spent on pages, links clicked, and conversion information. This information may be used by MasterBrand and others to, among other things, analyze and track data, determine the popularity of certain content, deliver advertising and content targeted to your interests on other websites, and better understand your online activity. For more information about interest-based ads, or to opt out of having your web browsing information used for behavioral advertising purposes, please visit www.aboutads.info/choices. To opt-out of the use of advertising cookies on our website specifically, click the “Your Privacy Choices” button below.
In addition, the Self-Regulatory Program for Online Behavioral Advertising program provides consumers with an additional ability to opt-out of having their online behavior recorded and used for advertising purposes at any time.
We also work with third parties to serve ads to you as part of customized campaigns on third-party platforms (such as Facebook). As part of these ad campaigns, we or the third-party platforms may convert information about you, such as your email address and phone number, into a unique value that can be matched with a user account on these platforms to allow us to learn about your interests and serve you advertising that is customized to your interests. Note that the third-party platforms may offer you choices about whether you see these types of customized ads. Once again, to opt-out of the use of advertising cookies on our website, click the “Your Privacy Choices” button below.
Do Not Track
Various third parties are developing ways for consumers to express their choice about the collection of the individual consumer’s online activities over time and across third-party websites or online services. We have tools in place to better detect and honor requests made using the Global Privacy Control (“GPC”) signal as requests to opt out of the sharing of Personal Information to the extent required by applicable law. We endeavor to honor these requests with respect to any Personal Information connected to the GPC opt out request based on the information made available by GPC. Note that we may not be able to tie a GPC request to all Personal Information we have about you.
These sites are not intended for children.
Our sites where this Statement is found are meant for adults. We do not knowingly collect personally identifiable information from children under 16 without permission from a parent or guardian. If you are a parent or legal guardian and think your child under 16 has given us information, you can contact us at y. You can also write to us at the address listed at the end of this Statement.
If we learn we have collected or received personal information from a child under the age of 16, we will promptly delete the information. If you believe that we might have any information from or about a child, please contact us via the methods listed below in the “Contact Us” section at the bottom of this Privacy Statement.
We use standard security measures.
The Internet is not 100% secure. We cannot promise that your use of our sites will be completely safe. We encourage you to use caution when using the Internet. This includes not sharing your passwords.
We store information both in and outside of the United States.
Information we maintain may be stored both in and outside of the United States. If you live outside of the United States, you understand and agree that we may transfer your information to the United States. This site is subject to U.S. laws, which may not afford the same level of protection as those in your country.
We may link to sites or apps or have third party services on our platforms we don’t control.
If you click on a link to a third party site, you will betaken to a website we do not control. This Statement does not apply to the privacy practices of that website. Read the privacy policies of other websites carefully. We are not responsible for these third party sites.
Feel free to contact us if you have more questions.
If you have any questions about this Statement, please email us at privacy@masterbrandcabinets.com.
You can also write to us or call at: MasterBrand Cabinets LLC, Attn: Corporate Privacy Officer, Legal Department One MasterBrand Cabinets Drive, Jasper, IN, 47546, (812) 482 – 2527.
We may update this Statement.
From time to time we may change our privacy policies. We will notify you of any material changes to our Statement as required by law. We will also post an updated copy on our website. Please check our site periodically for updates.
Effective Date: April 24, 2025
MasterBrand, Inc. – Privacy Statement
